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ADI a Resideo company
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Standard Shipping

Get products delivered to your home, office or job site

ADI offers convenient and affordable shipping for all products we carry. Our standard delivery option is ground shipping via UPS, but we have other options to meet your project deadlines, too.

 

Standard Shipping FAQs

What are your shipping options?

We offer free two-day air parcel shipping on orders of $2,000 or more (before taxes) and for orders less than $2,000, there is a $59.99 fee. LTL shipments are free on orders of $2,000 or more (before taxes) and for orders less than $2,000, there is a $299 fee.
For inside delivery, there is a flat charge of $35 per shipment and if lift gate service is needed, it is a flat charge of $30 per shipment.
If an order has bulk items, the order total must meet the minimum of $4,000 for free delivery. If a bulk order is less than $4,000 the LTL standard rate is $399.
Expedited shipment rates vary by carrier.

Do you offer free shipping?

We sometimes offer limited-time promotions for free shipping on online orders. Check the homepage and sign up for our emails to get information on current shipping promotions.

How can I check the status of my shipment?

You will receive an order confirmation email as soon as you place an order on the website. Most packages leave our facilities within one day. We will send you another email with tracking information once your order has shipped. You can also check the status of your order in your online account under "Orders." View our "Order Status and Tracking" video for more information.

How will I know when my shipment will arrive?

Shipping times vary depending on your location, the carrier and the shipping method chosen. We will send you an email notification with tracking information when you place an online order.

Can I use my own shipping provider or freight carrier?

Yes. If you have freight terms with a separate shipping provider, or if you have a preferred carrier, contact your local ADI Branch Representative for details on how to get them added to your account. You will be able to checkout online with your preferences.